You can use our support request page to tell us in real time that you are in need of technical support. You can even choose a block of time later in the day if that is more convenient.
Getting started:
The anatomy of a Mac
Moving files to your Mac
Running Windows on your Mac
Issues that Orchard Remote has become aware of:
Problem with iChat Screen Sharing and Verizon FIOS with Actiontec router
Internet connection sharing interferes with iChat screen sharing
External iSight camera interferes with iChat Screen Sharing
OS X Mail will not send messages after upgrading to 10.5 Leopard
After upgrading to Mac OS X 10.5 Leopard, iPhoto will not work
Airport Wireless connection slowly degrades and disconnects
Useful resources for assistance with Mac OS X Leopard:
Apple Support http://www.apple.com/support
mac-help www.mac-help.com
macHELP www.machelp.org
MacFixIt www.macfixit.com
MacWorld www.macworld.com/howto.html